Compliance Training
Ensuring that staff are fully trained and up to date on the latest regulatory guidance is an important element to remain compliant. Providing staff with comprehensive training means they can carry out the service confidently and maintain compliance.
Our experienced team offers a comprehensive suite of compliance-support services that we fully tailor to the needs of your business. If your business changes, so can our support services. We understand the ever-changing landscape of financial regulations and can keep you updated on what you need to do to remain compliant.
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Compliance Training
A clear way to evidence compliance with FCA regulations, is to integrate an effective training and competence programme that fully aligns with your business and its existing performance management regime.
A comprehensive training and competence programme should encompass every stage of each employee’s career, including: recruitment, inductions, and professional development. The programme should encompass the steps taken to maintain the employee’s skills and competencies.
The FCA has been especially keen on training and competence since the expansion of SMCR. We can help employees at all levels meet FCA requirements, whilst ensuring that their skillsets and ongoing development remain timely and relevant.
How Our eLearning Can Help
Our flexible, effective suite of eLearning courses breaks complex subjects into brief, easily mastered modules. Each course is available on desktops, laptops and mobile devices.
Topics include:
- SMCR basics
- GDPR essentials
- AML awareness
- Treating customers fairly
- Dealing with vulnerable customers
- Handling customer complaints
- Managing financial promotions
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